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    Online doctor

    How Long do Typical Appointments Last at Urgent Care? 364 243 Sandeep Jain, MD

    How Long do Typical Appointments Last at Urgent Care?

    The first thing to understand is whether the facility you are visiting or planning to go to is really an urgent care or just a namesake business merely calling itself an urgent care. Unfortunately, there are medical offices that call themselves an urgent care when in reality they are merely regular medical offices that are misrepresenting themselves as urgent care. These offices have confused customers who now believe that many or all urgent care centers are inefficient. As a consumer, it is important to visit only Urgent Care Association (UCA) Accredited Urgent Care Centers, the important word here being ‘Accredited’. UCA Certified Urgent Care is merely a certification obtained by mail based on membership and a paper application whereas an Accreditation process involves a higher level of recognition for maintaining suitable standards as verified through site visits by UCA Examiners.  All Statcare Urgent Care locations are recognized and fully Accredited by the UCA.

    As with many other medical offices, patients sometimes notice that they spend more time in the waiting room than in a room with a doctor. In fact, studies show in primary care practices across the United States, most patients only meet with their doctor for an average of 17 minutes despite being scheduled for a standard hour-long appointment. It’s no wonder people are often frustrated.

    At Statcare Urgent Care, we strive to make your visit as efficient as possible. We know that your time is precious and the last thing you want to do when you’re feeling sick or injured is spend time in the waiting room at a doctor’s office. Find out more information about our average appointment lengths as well as how to cut down on your wait time, below.

    Average Length of an Urgent Care Visit

    There are many factors that affect how long you’ll stay at an urgent care during an appointment. At Statcare, you can check in online with a few clicks by putting in your name and phone number and email ID. If you are logged into Statcare Urgent Care patient portal you can request an appointment via email as well. If you are on the phone with our dedicated patient care coordinator, our staff can create the appointment for you on the phone. So, there is more than one way you can make your appointment ahead of time. This will definitely save you time when you come to the office as all you need to do in the office is to go to one of the kiosks and check-in. Our staff then knows about your arrival and you will have maintained your position in the line.

    At Statcare, sometimes a patient may come in needing immediate attention; such as someone with a bleeding cut or chest pain or nausea and vomiting. Our staff will attend to them on a priority basis. And there are times when our provider will go into a room and realize the patient needs far more services and hence more time than initially anticipated. This is just how the flow in a typical urgent care works as the staff is constantly dealing with the unknown. Therefore, it’s challenging to make a definitive statement on the average appointment length. On a good day with a few people in line before you, you could get in and out in well under an hour. But when an urgent care is full and you have a particularly complicated medical concern, it’s not uncommon for your urgent care visit to take longer than what you anticipated. The staff at Statcare knows how to keep the flow of patients moving.  So, if you are there just for a PPD Test Reading or a vaccine, you will be able to get in and out in less than 20-30 minutes.

    At Statcare, we try hard to keep your urgent care appointments to much less than an hour. We understand that most of our patients are busy at work during the week, or simply can’t waste an entire day sitting in a waiting room. Part of our success for reducing time spent at our urgent care centers is offering several convenient locations for our patients to visit. We built our urgent care centers in close proximity to public transportation because we want you to be able to come in, get treated and go on your way again seamlessly.

    While we want to be efficient, we don’t want to rush you through your appointment either. Our doctors are trained to answer all your questions thoroughly and pay attention to the symptoms you describe. We are constantly juggling quality patient care with the best use of your time. We think we do a good job of getting it right.

    Urgent Care Innovations to Cut Down on Wait Time

    Statcare is always innovating our service offerings and procedures to make sure that you’re getting the quality care you need. We’re also dedicated to focusing on the future of medicine — specifically, we’ve created an efficient Telemedicine department.

    Telemedicine appointments, or meeting with an online doctor, are very similar to a traditional urgent care appointment, except much more convenient. You can schedule an appointment with your online doctor from anywhere as long as you have a reliable connection to wifi. During your virtual appointment, you can be diagnosed, ask questions and seek treatment from the comfort of your own house. Avoid worrying about extra commuting time or even wait times. Just select the time that works for you and join your appointment when it’s time.

    Before we implemented our Telemedicine practice, we made sure that it was as full service and convenient as possible for our customers. There was clearly a need for a more convenient urgent care option, and other parts of the country had seen success with online doctors, but we wanted ours to be the best choice available before launching it. We ensured that our online doctors could write prescriptions when necessary and that health insurance providers would help cover the costs. It wasn’t truly innovative, in our opinion, unless our patients could get all the benefits of a traditional in-person appointment.

    So far, our online doctor services have been a great success for our patients. Not only do customers who use the service love it, but those who still come in for a traditional urgent care visit are excited about the decrease in wait time. The overwhelming and positive feedback only encourages us to continue to focus on additional innovative services.

    Here is a little secret. If you are in any Statcare locations and see that it is taking longer than you had planned, you can always ask for a Telemedicine visit from within our Urgent Care and our medical staff from another urgent care location will jump on the Telemedicine call and start taking care of you. They will order tests you might need and even send out refills for your prescriptions and sick note for work to your inbox.


    Testing and Vaccinations at Urgent Care

    Some patients only come to urgent care when they need a quick test done. Although it may vary by day, these appointments are generally much shorter than other types of urgent care visits. Because our staff is always prepared for routine tests, we can handle a high volume of patients without any wasted time. Be sure to highlight this when you are first greeted by our staff that is checking you in. Let them know you are here just for a flu vaccine or a PPD Reading or a specific blood test. They will make sure you get taken care of quickly.

    STD Testing at Urgent Care

    STD testing can be an uncomfortable scenario that patients don’t want to experience with their regular, everyday doctor. They’d prefer a discrete location with a doctor they may never see again. We totally understand, and we encourage people to make urgent care appointments with us for these kinds of screenings.

    When you arrive for STD testing at Statcare Urgent Care, our staff can typically process your tests quickly and efficiently. We all make ourselves available to answer any questions you may have, particularly around STI treatment and next steps. We also know that this is likely an appointment you want to speed through, so we don’t take any more of your time than we have to.

    Fortunately, if you’re in a time crunch, you don’t have to wait around to hear the results of STD testing. Our offices will contact you about your results and help you navigate the next steps, no matter what your test shows. Quality care and convenience are what Statcare is all about!

    DOT Physical at Statcare

    Another routine service offering that we offer at Statcare are DOT physicals. These are physical examinations that commercial truck drivers must pass in order to be eligible to do their job. It includes physical fitness, hearing, vision and urine tests. The Statcare staff has worked to make the entire process so efficient that appointments typically only take approximately 30 minutes in our urgent care centers. As long as you come with all the correct information we require, you should be able to have a seamless appointment.

    Vaccines at Urgent Care

    Lastly, many people visit Statcare Urgent Care because we offer flu shots at a convenient location. You don’t need an appointment to get a flu shot or any vaccine. Statcare keeps MMR, Tdap, Typhoid, Yellow Fever, Hepatitis, Varicella and many other vaccines. Just come down to any one of our locations and ask for one. Patients who only want a shot can check in online, come into the office and check in on the kiosk to skip the wait in waiting room. Because you have an appointment, you will be taken directly to the doctor administering the shots. Come get a flu shot on your lunch break or right after work. We’ll be ready for you!

    Ways to Prevent Long Urgent Care Appointments

    Certain elements of urgent care are simply unpredictable. You never know how many people will start to feel ill or injured at the same time. However, there are steps to take in order to make the best use of your time at an urgent care location.

    The first tip is to make an appointment. With a designated appointment, you are guaranteed to meet with the doctor. You won’t have to worry about sneaking in before the doors close and hoping you’ll be seen by one of our staff members. Urgent care appointments are designed so you can walk in right before your appointment and typically head home in well under an hour.

    You can also schedule an online doctor’s appointment before you come in to see a doctor in person. Patients commonly schedule an online doctor’s appointment, get their diagnosis and their treatment done first, then visit one of our urgent care locations only if they have additional tests that they needed or a follow-up visit for a problem that needed someone to check them out in person.

    While we’re on the subject of questions, write yours down before you show up for your urgent care appointment. In the hustle and bustle of their appointment, many people tend to forget the specific questions they were hoping to ask their doctor. Avoid the dreadful feeling of going home with a list of unanswered questions by writing down exactly what you want to know. Your Statcare doctor will be more than happy to go through each point with you, one by one.

    What If My Urgent Care Appointment Isn’t Long Enough?

    To patients who leave their urgent care visit wanting a little more information or needing a little more guidance as they navigate their treatment plan, we suggest making a follow-up online doctor appointment. With this second appointment, you don’t have to travel directly to an urgent care location, you can get all the questions about your blood test results addressed as well as get answers to other issues that you may have recently identified. Many patients have found success and relief when they use a hybrid of online doctor appointments and traditional urgent care visits.

    Our promise at Statcare is to always focus on reducing your time at urgent care. Our goal is to make you healthy as quickly as possible — usually, that means getting you a treatment plan and getting you home to rest. If you have any suggestions for how we can improve our system, we’d always love to hear from you! Contact us by phone or click here to learn more about our urgent care services.

    9 Ailments an Online Doctor Can Diagnose 364 243 Sandeep Jain, MD

    9 Ailments an Online Doctor Can Diagnose

    When you’re feeling sick, the last thing you want to do is leave the comfort of your own bed. When you’re sick at home, you aren’t required to look presentable, or even get dressed. You aren’t forced to talk to other people or worry if you’re spreading your illness to other people, either. All you’re required to do is watch your favorite TV shows and rest. Unfortunately, if you need a doctor, staying in bed isn’t an option — at least, not until now.

    Statcare offers online doctor appointments for anyone who can’t make it into one of our locations. An online doctor appointment is almost exactly the same as a face-to-face appointment, with a few key differences. If you’ve never seen an online doctor or want to know if it’s a good option for you, let us help you. Here are the reasons you might want to see an online doctor as well as the types of ailments they’re able to diagnose.

    See an Online Doctor for Colds and Flu

    Generally, we all recognize the common symptoms of a typical cold. You might be coughing every few minutes. Your head is probably pounding and your nose is either stuffy or running nonstop. Sometimes it’s both at the same time. Most of us have had a cold before so we simply need a doctor to confirm it’s nothing more serious. Fighting a head cold is the ideal situation to consult an online doctor instead of spending an afternoon in a doctor’s office.

    Spend a quick 10-15 minutes on a call with your online doctor so they can confirm you’re suffering from a cold and suggest which medicines will work best for you. If, during your online doctor appointment, the doctor determines that it might be something more serious, like the flu, don’t worry. He or she will still be able to diagnose your condition and write a prescription for you right then and there. No need to leave your bed just to pick up a piece of paper. We’ll email you and your local pharmacy with the correct prescription and you or your family member can pick it up when it’s convenient. The whole experience should feel exactly like a traditional doctor appointment, just without all the waiting around.

    Ask Your Online Doctor About Recent Labs or Medication Refills

    Lab review and/or medication refills can be sent via an online doctor appointment. Normally, if you needed a medical expert’s opinion on a lab, you’d have to get dressed and go to a clinic. It is the same for medication refills. With an online doctor appointment, you can connect with a healthcare provider, get your questions answered and have your medications sent to a pharmacy of your choice.

    Schedule a time to see an online doctor and you will get an uninterrupted appointment to express your concerns fully to your doctor. You’ll be able to ask questions, explore your treatment options and get any prescription you need from the comfort of your own home. All you need is a quality camera which most phones nowadays have and a reliable wifi connection.Your online doctor can diagnose your rash virtually plus give you a treatment plan without ever seeing you in person.

    Infections Your Online Doctor Can Diagnose



    Infections are perhaps the most common ailments that an online doctor can diagnose. While there are a variety of infections you may experience, a few of the most common can be diagnosed during an online doctor appointment rather than coming in for a traditional in-office appointment. Here are some of the most common infections our online doctors see.

    Urinary Tract Infection

    As with all infections, a urinary tract infection occurs when foreign bacteria enters your system. Symptoms of a UTI include painful or burning urination, cloudy or discolored urine, a more frequent need to urinate but only small amounts of urine produced plus shakiness and general fatigue. The higher into your urinary tract the infection goes, the more serious it becomes, so if you can’t make it to a doctor’s office, schedule an appointment with an online doctor as soon as possible.

    Sinus Infection

    A common cold and a sinus infection are hard to differentiate unless you are a trained professional. If you notice that the symptoms of your cold are starting to get more severe, it’s a good idea to schedule a quick visit with an online doctor so you can stop sinusitis in its track. You can take the online appointment during your lunch break, get your ailment diagnosed and the necessary prescriptions emailed to the pharmacy. No need to waste any more time before you start to feel better.

    Strep Throat

    Strep throat can be a special kind of misery. You can’t swallow without a pain in your throat, your lymph nodes are swollen, it’s difficult to eat and you probably have a fever. Those are not the conditions anyone wants to have especially if there are kids at home or there are plans for travel. Especially if they’re going to a destination with other sick people. If you think you might have strep throat, schedule time with an online doctor to get the treatment you need without the risk of infecting others. You wouldn’t want to take strep throat with you on your vacation!.

    Pink Eye

    Pink eye, or conjunctivitis, is an infection in the outer area of your eye. It causes the blood vessels to become inflamed which gives it that pink (or red) color that it’s known by. Other symptoms include itchy eyes, discharge that builds up at night, an increase in tears. Pink eye is also highly contagious and the best thing you can do when you have it is stay home, away from other people. Obviously, that means that an online doctor would be your best option for treatment. In a single appointment, your online doctor can diagnose pink eye, write you a prescription and prevent anyone else from contracting it. Sounds pretty great, right?

    Ear Infections

    Bringing a child who has an ear infection to the doctor is miserable for everyone involved. The child is crying in pain, the parents are frustrated with long wait times and wondering how many people in the waiting room are judging them for their crying child and more often than not it usually happens after the pediatricians’ office has closed for the day. You can skip all of that and simply schedule an online doctor appointment if you suspect you or your child has an ear infection. Normally, you’re looking for signs of pain in the ear, the child keeps tugging at the ear, hearing loss, drainage and a feeling of pressure inside the ear. If that sounds right, schedule an online doctor appointment to get diagnosed as soon as possible so your child can get the treatment they deserve right away.

    Bronchitis & Pneumonia

    Bronchitis and Pneumonia are an infection in the lungs caused by bacteria, fungi or a virus. Flu infections especially put people at risk for bronchitis and pneumonia. Symptoms of bronchitis and pneumonia include cough with or without sputum, fever, chest pain, aching muscles, difficulty breathing, and vomiting. If left untreated, the symptoms of pneumonia can escalate quickly, turning it from a relatively normal illness to a major cause for concern. If you think you might have a bronchitis brewing or possibly pneumonia but can’t afford to take the time off work to go see a traditional doctor, try scheduling an appointment with an online doctor. You can set an appointment up during your lunch break or your morning commute.

    What Can’t an Online Doctor Diagnose?

    There are some limitations to an online doctor appointment. Most notably, if it’s a medical emergency such as a stroke, a heart attack or a bleeding episode, you should go straight to the emergency room or urgent care to be seen by a full staff who can help you with whatever is wrong. Don’t wait for an opening in the event of an emergency. Also, any medical treatment or diagnoses that involves the use of medical equipment can’t be done by an online doctor.

    That means if your ailment requires an x-ray machine or any type of scan, you won’t be able to get those right away while being seen by an online doctor. If your ailment requires a lab test in order to be officially diagnosed, you can get the order for those tests through an online doctor appointment, but you’ll need to plan to visit a testing center in order to get an official diagnosis. This is one advantage that Statcare offers because it has a physical office nearby where the X-Ray could be done or the lab tests performed if needed.

    And finally, if you think you might have a broken bone, you should skip the online doctor and make an in-person appointment immediately. Your online doctor won’t be able to confirm whether a bone is broken nor will they be able to properly tend to a broken bone which usually requires some form of splinting or a cast. But for almost anything else you may need, your online doctor should be able to help you.

    Plenty of patients are surprised how an online doctor is a quick, convenient alternative to an in-person appointment. You can make the appointment on your schedule without having to worry about wait times or a distracted doctor. During your appointment, you will have their undivided attention, which some patients prefer. The next time you’re starting to feel ill or think you need a doctor’s opinion to confirm your illness, try an online doctor. We think you’ll love the quick, convenient and thorough care.


    6 Reasons to Use an Online Doctor vs. Scheduling an In-Person Visit 1000 667 Sandeep Jain, MD

    6 Reasons to Use an Online Doctor vs. Scheduling an In-Person Visit

    Visiting the doctor used to be a painful process, both literally and figuratively. Especially if you needed to visit an emergency room, you could be waiting for hours. You might be forced to skip a whole day’s work if you got sick on a particularly busy day.

    All of that is changing with new online doctor visits. An online doctor can provide the kind of personalized care you expect from your traditional appointments with a doctor, without all the hassle. Your online doctor at Statcare is able to do everything from write prescriptions to answer all of your questions and you never have to leave your house.

    Some patients have been nervous to try our online doctor service. They’re worried the quality of care might slip or that they won’t be able to get the treatment they need. But we’re here to ease all your anxieties about online doctor visits. Here are six incredible reasons to choose an online doctor visit over an in-person appointment.

    Convenience of Online Doctor Visits

    The biggest benefit of an online doctor appointment versus a traditional appointment is the convenience. Online doctor visits can be done on your schedule. We know how valuable your time is and we don’t want you wasting it on travel time or waiting time, especially when you’re sick. With an online doctor, just set up the time for your appointment and make sure you are connected to wifi during that time. You can dial into your appointment using your smartphone or laptop.

    Online doctor visits are also convenient if you simply cannot get out of bed when you’re feeling ill. Patients find it especially helpful to schedule an appointment with an online doctor if they’ve got symptoms of the flu that make them lethargic and exhausted. It should be noted that if your symptoms are severe, you should go to the emergency room as soon as possible. But if you don’t think it’s an emergency and would simply rather take advantage of the convenience of online doctor visits and stay home for your appointment.

    Receive Undivided Attention from Your Online Doctor

    Doctors are busy people. With an online doctor, you don’t have to worry about competing for your doctor’s attention. For the entirety of your appointment, your doctor will give you his or her undivided attention. No interruptions, no excusing themselves from your room while they tend to another patient down the hall. You have time to ask all the questions you want, plus follow-up questions for anything you’re confused about. Your online doctor will stay focused on your concerns until your appointment is finished.

    Your online doctor can suggest scans, blood work and even write prescriptions just like an in-person visit, so spend some time getting all the information you need from him or her.

    Avoid Contact With Other Sick Patients

    More than feeling like they’re wasting valuable time, the waiting room bothers patients because it exposes them to other sick people. At an urgent care, we try to offer face masks for cough, antibacterial gel to sanitize hands and encourage people to use all the regular health precautions, but there’s no getting around sick individuals when you’re in a doctor’s waiting room esp. when the flu season is in full force.

    With an online doctor appointment, you get to skip the unpleasant nature of the waiting room. You keep your illness contained to your home and you aren’t risking catching a different illness from someone else. While there are times that you cannot avoid seeing a doctor in-person, we’ve found that our patients love the option to schedule an online doctor visit.

    Just remember that unlike an urgent care center, you’ll have to schedule an online doctor visit in advance — you won’t be able to just show up and wait in line. Some prior planning is involved with seeing an online doctor, but it’s well worth it. Plus, with Statcare, patients can schedule same-day appointments within the hour, if time is available.

    Your Online Doctor Visit Can Be More Affordable


    There are costs associated with an online doctor, as with all doctor visits. The difference is there is only the cost of the appointment, rather than additional costs that come with in-person doctor’s visits. Many of the people who visit urgent care do so at the expense of a day’s work. Although Statcare works to keep waiting times as low as possible, we can’t guarantee anything. It’s important to us (and better for you) if you use your sick time recovering from any medical concern you have, not waiting in an office. With an online doctor, you can take your appointment on your lunch break, during your commute or after work. You won’t need to forfeit work hours to get the help you need.

    You can also avoid transportation costs. Staying at home means you don’t have to pay for the subway or a bus ticket. Your online doctor visit can be taken from the comfort of your home (or more accurately, your bed). We also worked hard to keep the price of the actual online doctor visit affordable for everyone. For $60 you get the undivided attention of your online doctor. Think of it like a house call, except you don’t have to get up to answer the door for anyone. And if you need a note for work, our online doctor will email it to you at the end of the visit.

    An Online Doctor That Writes Prescriptions Are Available

    A common concern we hear from people who want to use an online doctor is about the services available. Patients are worried that they won’t get a complete visit with an online doctor. Obviously, you won’t be able to take x-rays or other scans with an online doctor visit. If your concern is a broken bone or something else that requires immediate attention with medical equipment, it’s better to come in for an in-person visit with a doctor. However, if you’re looking for an online doctor that writes prescriptions and authorizes refills, we have you covered.

    Each online doctor has the ability to write prescriptions for you or your loved ones. We can send your prescription in an email or we will send it directly to your chosen pharmacy. We understand that on online doctor visit wouldn’t be truly convenient if you didn’t get the treatment you need.

    Similarly, your online doctor will be able to order lab work or other non-emergent scans so that you only have to make a single trip out of the house when you’re feeling lousy. Our patients find that eliminating that extra afternoon at a doctor’s office can often make all the difference in the world. Besides, Statcare has physical locations in Queens, Brooklyn, Bronx, and Long Island. So, unlike others, Statcare can order your tests at the time of the online doctor visit and you can just go to one of the locations and get the specific tests done if needed. Statcare’s online doctors can also send in referrals for ultrasounds, mammograms, CT Scans and Specialist Referrals as needed. An online visit with Statcare’s online doctor is therefore quite comprehensive and fulfilling.

    An Online Doctor Can Be Available Anywhere, Anytime

    No one plans on falling ill. And doesn’t it always seem like people start to feel sick at the most inconvenient times? Right before vacation, during a busy shift at work or in the middle of a huge study session. The thought of interrupting these important days with a trip to the doctor is almost worse than being sick in the first place. With an online doctor visit, you can take your appointment anywhere, anytime!

    Schedule your appointment during the most convenient time for you and take it anywhere. You can see Statcare’s online doctor anytime whether it is a weekday or a weekend. Statcare’s dedicated staff will help you connect with the online doctor and stay with you online to iron out any issues you might have with your computer, iPad, phone or the wifi network. Don’t rearrange your schedule just to sit in a doctor’s office. It’s the ultimate convenience, technology and healthcare combined.

    When Is It Not A Good Time to Visit an Online Doctor?

    We’ve given you some great reasons to choose an online doctor, but there are some situations where you should see a doctor in-person. You should always see a doctor in-person if your concern is an emergency. Broken bones, persistent pain esp. abdominal pain or heavy bleeding (rectal or vaginal) are all signs that you need to see a doctor immediately and should not schedule an online doctor visit.

    Additionally, if you know that you’ll need medical equipment to get the treatment you need, you should plan on seeing a doctor in-person. There is no way for doctors to administer treatment virtually if you require special medical equipment. And finally, if you don’t have a reliable wifi network or a high-quality webcam, it might be smart to consider an in-person doctor visit. Nowadays, all phones have high-resolution cameras that make it far more easier to see and treat medical problems. Particularly patients who want a doctor’s opinion on a rash or other skin irritation, a poor-quality camera will make it hard to properly diagnose the problem.

    For any other medical concerns, an online doctor is just as effective as an in-person doctor. Not to mention much more convenient. We offer more information about our online doctor services, including price, availability and how to schedule your appointment on our website. You can also read more information on the services we provide for in-person doctor visits.



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