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    online doctor visit

    What to Expect Before You Make an Online Doctor Appointment 150 150 Sandeep jain

    What to Expect Before You Make an Online Doctor Appointment

    Scheduling an online doctor appointment may be intimidating for some. If you’re not used to the process or don’t feel comfortable with the technology, it can feel a little daunting. However, online doctor visits are set up to be both convenient and comfortable for patients. Their purpose is to give you another way to take care of your health. We want to give you an option that puts your schedule and the other priorities in your life first.

    If you’re considering making your first online doctor appointment and want to know what to expect, let us help you. We’ll give you all the details so that when the time comes to book an appointment, you’ll feel like an old pro.

    What Is an Online Doctor?

    An online doctor visit is very similar to a traditional doctor’s visit, only way more convenient. First, you schedule an appointment, just like you would with any other traditional doctor. However, online appointments allow you to speak with a doctor from the comfort of your own home — or wherever you happen to be that day.

    Using video chat, your doctor will listen to your symptoms and health concerns, give you a diagnosis and treatment plan, and write you any necessary prescriptions. You don’t need to worry about taking time out of your day to commute to a doctor’s office or other appointment location. You also don’t need to waste time in a waiting room. Just log in when it’s time to talk to your online doctor and enjoy confidential, high-quality health care.

    What Are the Benefits of an Online Doctor Appointment?

    There are many benefits to choosing an online doctor visit over a traditional doctor’s appointment. First, you are in control of the schedule. You can pick the time that best suits you without needing to consider public transportation schedules, your work schedule, etc. You also get the undivided attention of your doctor during your appointment. Addition benefits include skipping the long waits in crowded waiting rooms and avoiding being passed over by a patient who becomes a bigger priority than you. You can also take your appointment from wherever you’re most comfortable.

    When Should You Schedule an Online Doctor Visit?

    You can schedule an online doctor appointment for almost any medical concern you have. Of course, if it’s a major injury or illness, get to an emergency room or urgent care location right away. But for most other concerns you might have, your online doctor can generally take care of them. Here are some of the biggest benefits of scheduling an appointment with an online doctor.

    To Avoid Contagious Illnesses

    As we mentioned before, you can avoid the waiting room altogether when you use an online doctor. We talked about the convenience of not sitting around and waiting for a room to become available for you. But the other convenience is not sitting next to any other sick patients. Patients visit urgent care for everything from the common cold to pink eye to skin rashes. When you see an online doctor, you avoid the risk of infecting other people with whatever you may have. And you ensure that you don’t get worse by picking up bacteria from another sick person sitting next to you.

    For Prescription Refills

    Sometimes you just need to get your prescription refilled. You don’t have any new medical concerns, and nothing important to update your doctor on. In those instances, consider scheduling an appointment with an online doctor. The visit will be much faster and you don’t have to travel anywhere except your local pharmacy. For people with busy schedules or multiple appointments in one day, an online doctor visit to refill your prescription is the most convenient choice.

    Avoiding Unsafe Travel

    Trekking to the doctor’s office when you feel sick is awful. Doing it in bad weather is a nightmare. Unfortunately, your body doesn’t wait for a convenient time to get sick, so there will be times when you need medical attention when the weather makes commuting impossible. During those times, schedule an online doctor appointment. Keep yourself and your family safe by staying indoors while still receiving high-quality, personalized medical care.

    Seeking Advice for Uncomfortable Treatments

    The truth is, some treatments and conversations are embarrassing. Your doctors have heard and seen it all, but that doesn’t stop you, as the patient, from feeling shy when discussing certain aspects of your health. If you know that you need to see a doctor about a sensitive medical concern, do it in a place where you feel comfortable. Often people who have an STI concern or need treatment for vaginitis prefer the privacy of an online doctor to a traditional doctor’s office. An online appointment allows you to avoid seeing one of your neighbors in a waiting room or being overheard by a stranger. Schedule an online doctor visit when you can be in your own home, where you feel most comfortable.

    What to Know Before Making an Online Doctor Appointment

    The online doctor appointment itself will generally go like any other doctor appointment that you’re used to. But, there are a few things to know before you’re ready for your first visit.

    Login Information

    Make sure that you can login before your appointment starts. You don’t want to waste time trying to find your username or password. We recommend keeping a record of your login information somewhere convenient and also ensuring that you have a strong WIFI connection before your scheduled appointment.

    Appointment Availability

    Statcare Urgent Care is open every day, including weekends and holidays for extended hours. We are here when you need us. Because of that, we sometimes fill our days up quickly with appointments. When you’re ready to schedule your online doctor visit, make sure you’re prepared with a few different time slots. We do our best to be available when you need us, but during the busiest hours, it might be difficult to schedule your appointment. Have a few options to choose from, just in case.

    After you log in and make your appointment, you’re all set for your appointment. There are no complicated processes involved or any unfamiliar technology. Just have your device and a WIFI connection and you’ll be ready for your appointment.

    Common Concerns About Online Doctor Visit

    It may not take a lot to get your online doctor appointment scheduled, but we know that your concerns don’t end there. We wanted to address two of the most common concerns we hear from patients, so you feel completely confident in your first online doctor appointment.

    We’re often asked whether or not online doctor visits are covered by insurance. The answer is yes. There are no extra fees to pay for the convenience of getting medical care in your own home via an online visit. You’ll only be responsible for your regular copay and the rest will be handled by insurance.

    The other common question we get is about the quality of care. We can assure you that at Statcare, each one of our patients gets focused, personalized care, whether they come to one of our physical office locations or see an online doctor.

    Where to Make an Online Doctor Appointment

    Now that you know everything there is to know about online doctor visits, it’s time to make your first appointment. Read more about the services we offer or schedule your online doctor appointment on our website today. If you’re new to Statcare, we’ll walk you through everything you need to know. Don’t be afraid to reach out with any questions along the way. Remember, we’re here to help you.

    What You Need to Know Before Your First Online Doctor Visit 750 499 Sandeep jain

    What You Need to Know Before Your First Online Doctor Visit

    Almost every part of our life is done online. We shop, date, bond with friends and entertain ourselves online. It makes sense that we start taking online doctor appointments too. If that sounds strange or maybe even a little scary, there’s no reason to be nervous. An online doctor visit is designed to make your life easier and simpler without sacrificing any of the care you’ve come to expect.

    Here is all the information you need to know about an online doctor visit including how to schedule one, what to expect during an appointment and how to make sure you get all your questions answered.

    What Is an Online Doctor Visit and How Does It Work

    An online doctor appointment is similar to any standard doctor visit you’ve experienced. You schedule your visit if you’ve got a medical concern, you see your doctor and you leave with a treatment plan. The main difference is an online doctor visit is catered to you. We put your convenience and your schedule first. You can schedule an online doctor visit on your terms — no leaving work early or struggling to find extra time in your schedule for a commute to the doctor. Take your appointment wherever you are, when it’s convenient for you.

    All Online Doctor Visits Are Private, Secure and HIPAA Compliant

    Convenience is great, but not at the cost of your most private information. Just as an in-person appointment, all online doctor visits happen between you and your doctor in a private room.  None of your answers will be shared with any outside parties, unless necessary for your health. Your online doctor visit will also be done over a completely secure network, so there is no outside threat to your privacy.

    Any Statcare online doctor visit you have is also HIPAA compliant. The Health InsurancePortability and Accountability Act creates regulations that protect a patient’sprivacy and health information. The HIPAA Privacy Rule made standards across the country that kept your health information confidential and the Security Rule extends those standards to digital health records.

    No matter who you schedule an online doctor visit with, make sure that facility is upfront and transparent about their HIPAA compliance. It’s the only way to keep yourself and your records safe.

    Online Doctor Appointments Are Focused on You

    The convenience and personalized experience of an online doctor visit go beyond the easy scheduling. With an online doctor, you get the uninterrupted focus of your doctor for your entire visit. Don’t worry about another patient taking priority over you and your concerns. Unlike emergency rooms, you will beseen at the time of your appointment, not when your doctor can make time for you.

    What to Expect During an Online Doctor Visit

    doctor online on mobile phone telemedicine

    During your online doctor appointment, you can access your doctor with your smartphone, tablet, laptop or computer. Each will offer a unique experience, but none will give you any lower quality care from your doctor. Make sure that you have access to a device with video functionality as it will help your doctor understand the medical concern you have. After the initial technological setup, you can expect the appointment to run the way you’d expect. Your doctor will cover your history, diagnose you and give you a treatment plan.

    Patient History

    Your online doctor needs the full picture of your health history inorder to give you an accurate diagnosis. If your symptoms and concerns are more than a common cold or cough, be as detailed as possible when describing your history. Lifestyle factors may not seem important, but they help your doctor find the right conclusion when they are trying to get you a diagnosis and get you healthy.


    Most of the time, you will leave your online doctor visit with a diagnosis from your doctor. Of course, some patients may have something more severe going on, in which case, your doctor will ask you to come in or refer you to a specialist. But for most people, you will get an accurate diagnosis from your doctor by the end of your visit. We encourage you to ask as many questions as you have after hearing your diagnosis. We want you to walk away from your appointment feeling like you got the best possible care.


    After the diagnosis, your doctor will talk to you about treatment options. In most cases, you can expect some medication or prescription to help manage your symptoms and treat your illness. For patients with physical ailments, your doctor might give you a physical therapy treatment plan or some exercises to do while you’re at home.

    No matter what your treatment plan is, we guarantee that it will be personalized for you. If you feel uncomfortable with anything your doctor prescribes, talk to us! We’ll work with you to find the best treatment plan for you and your situation.


    You can expect your online doctor visit to end with a prescription. At Statcare, we will send your prescription directly to your preferred pharmacy, so it’s convenient for you to pick up. It’s as easy as that!

    Prescription Restrictions from Your Online Doctor

    There are some restrictions to what your online doctor can prescribe. Controlled substances are prohibited from being prescribed to patients online. If you require one of the following medications, you’ll have to come in to see a doctor in person:

    • Medicinal marijuana
    • Narcotics like Vicodin or morphine
    • Stimulants like Adderall
    • Sleep aids like Xanax
    • Antipsychotic medication like Seroquel

    Some online doctors may also be unable to prescribe lifestyle medications like Viagra, so make sure to ask about those, if applicable, at the beginning of your appointment to make sure that you’re making the most of your time.

    Limitations of An Online Doctor Visit

    An online doctor visit does have some limitations beyond just prescriptions. For physical injuries, we encourage you to come into one of our Statcare Urgent Care locations. Rashes and skin irritations can usually be diagnosed and treated during an online doctor visit, but broken bones, cuts, and burns require treatment from a doctor in person.

    Where to Schedule an Online Doctor Visit

    Visit our page to schedule your first online doctor visit. Pick from the available time slots and we’ll follow up with directions on how to sign in and start your online doctor appointment. If you have any questions in the meantime, feel free to give us a call. We can help you decide whether an online doctor visit is right for you.

    6 Reasons to Use an Online Doctor vs. Scheduling an In-Person Visit 1000 667 Sandeep Jain, MD

    6 Reasons to Use an Online Doctor vs. Scheduling an In-Person Visit

    Visiting the doctor used to be a painful process, both literally and figuratively. Especially if you needed to visit an emergency room, you could be waiting for hours. You might be forced to skip a whole day’s work if you got sick on a particularly busy day.

    All of that is changing with new online doctor visits. An online doctor can provide the kind of personalized care you expect from your traditional appointments with a doctor, without all the hassle. Your online doctor at Statcare is able to do everything from write prescriptions to answer all of your questions and you never have to leave your house.

    Some patients have been nervous to try our online doctor service. They’re worried the quality of care might slip or that they won’t be able to get the treatment they need. But we’re here to ease all your anxieties about online doctor visits. Here are six incredible reasons to choose an online doctor visit over an in-person appointment.

    Convenience of Online Doctor Visits

    The biggest benefit of an online doctor appointment versus a traditional appointment is the convenience. Online doctor visits can be done on your schedule. We know how valuable your time is and we don’t want you wasting it on travel time or waiting time, especially when you’re sick. With an online doctor, just set up the time for your appointment and make sure you are connected to wifi during that time. You can dial into your appointment using your smartphone or laptop.

    Online doctor visits are also convenient if you simply cannot get out of bed when you’re feeling ill. Patients find it especially helpful to schedule an appointment with an online doctor if they’ve got symptoms of the flu that make them lethargic and exhausted. It should be noted that if your symptoms are severe, you should go to the emergency room as soon as possible. But if you don’t think it’s an emergency and would simply rather take advantage of the convenience of online doctor visits and stay home for your appointment.

    Receive Undivided Attention from Your Online Doctor

    Doctors are busy people. With an online doctor, you don’t have to worry about competing for your doctor’s attention. For the entirety of your appointment, your doctor will give you his or her undivided attention. No interruptions, no excusing themselves from your room while they tend to another patient down the hall. You have time to ask all the questions you want, plus follow-up questions for anything you’re confused about. Your online doctor will stay focused on your concerns until your appointment is finished.

    Your online doctor can suggest scans, blood work and even write prescriptions just like an in-person visit, so spend some time getting all the information you need from him or her.

    Avoid Contact With Other Sick Patients

    More than feeling like they’re wasting valuable time, the waiting room bothers patients because it exposes them to other sick people. At an urgent care, we try to offer face masks for cough, antibacterial gel to sanitize hands and encourage people to use all the regular health precautions, but there’s no getting around sick individuals when you’re in a doctor’s waiting room esp. when the flu season is in full force.

    With an online doctor appointment, you get to skip the unpleasant nature of the waiting room. You keep your illness contained to your home and you aren’t risking catching a different illness from someone else. While there are times that you cannot avoid seeing a doctor in-person, we’ve found that our patients love the option to schedule an online doctor visit.

    Just remember that unlike an urgent care center, you’ll have to schedule an online doctor visit in advance — you won’t be able to just show up and wait in line. Some prior planning is involved with seeing an online doctor, but it’s well worth it. Plus, with Statcare, patients can schedule same-day appointments within the hour, if time is available.

    Your Online Doctor Visit Can Be More Affordable


    There are costs associated with an online doctor, as with all doctor visits. The difference is there is only the cost of the appointment, rather than additional costs that come with in-person doctor’s visits. Many of the people who visit urgent care do so at the expense of a day’s work. Although Statcare works to keep waiting times as low as possible, we can’t guarantee anything. It’s important to us (and better for you) if you use your sick time recovering from any medical concern you have, not waiting in an office. With an online doctor, you can take your appointment on your lunch break, during your commute or after work. You won’t need to forfeit work hours to get the help you need.

    You can also avoid transportation costs. Staying at home means you don’t have to pay for the subway or a bus ticket. Your online doctor visit can be taken from the comfort of your home (or more accurately, your bed). We also worked hard to keep the price of the actual online doctor visit affordable for everyone. For $60 you get the undivided attention of your online doctor. Think of it like a house call, except you don’t have to get up to answer the door for anyone. And if you need a note for work, our online doctor will email it to you at the end of the visit.

    An Online Doctor That Writes Prescriptions Are Available

    A common concern we hear from people who want to use an online doctor is about the services available. Patients are worried that they won’t get a complete visit with an online doctor. Obviously, you won’t be able to take x-rays or other scans with an online doctor visit. If your concern is a broken bone or something else that requires immediate attention with medical equipment, it’s better to come in for an in-person visit with a doctor. However, if you’re looking for an online doctor that writes prescriptions and authorizes refills, we have you covered.

    Each online doctor has the ability to write prescriptions for you or your loved ones. We can send your prescription in an email or we will send it directly to your chosen pharmacy. We understand that on online doctor visit wouldn’t be truly convenient if you didn’t get the treatment you need.

    Similarly, your online doctor will be able to order lab work or other non-emergent scans so that you only have to make a single trip out of the house when you’re feeling lousy. Our patients find that eliminating that extra afternoon at a doctor’s office can often make all the difference in the world. Besides, Statcare has physical locations in Queens, Brooklyn, Bronx, and Long Island. So, unlike others, Statcare can order your tests at the time of the online doctor visit and you can just go to one of the locations and get the specific tests done if needed. Statcare’s online doctors can also send in referrals for ultrasounds, mammograms, CT Scans and Specialist Referrals as needed. An online visit with Statcare’s online doctor is therefore quite comprehensive and fulfilling.

    An Online Doctor Can Be Available Anywhere, Anytime

    No one plans on falling ill. And doesn’t it always seem like people start to feel sick at the most inconvenient times? Right before vacation, during a busy shift at work or in the middle of a huge study session. The thought of interrupting these important days with a trip to the doctor is almost worse than being sick in the first place. With an online doctor visit, you can take your appointment anywhere, anytime!

    Schedule your appointment during the most convenient time for you and take it anywhere. You can see Statcare’s online doctor anytime whether it is a weekday or a weekend. Statcare’s dedicated staff will help you connect with the online doctor and stay with you online to iron out any issues you might have with your computer, iPad, phone or the wifi network. Don’t rearrange your schedule just to sit in a doctor’s office. It’s the ultimate convenience, technology and healthcare combined.

    When Is It Not A Good Time to Visit an Online Doctor?

    We’ve given you some great reasons to choose an online doctor, but there are some situations where you should see a doctor in-person. You should always see a doctor in-person if your concern is an emergency. Broken bones, persistent pain esp. abdominal pain or heavy bleeding (rectal or vaginal) are all signs that you need to see a doctor immediately and should not schedule an online doctor visit.

    Additionally, if you know that you’ll need medical equipment to get the treatment you need, you should plan on seeing a doctor in-person. There is no way for doctors to administer treatment virtually if you require special medical equipment. And finally, if you don’t have a reliable wifi network or a high-quality webcam, it might be smart to consider an in-person doctor visit. Nowadays, all phones have high-resolution cameras that make it far more easier to see and treat medical problems. Particularly patients who want a doctor’s opinion on a rash or other skin irritation, a poor-quality camera will make it hard to properly diagnose the problem.

    For any other medical concerns, an online doctor is just as effective as an in-person doctor. Not to mention much more convenient. We offer more information about our online doctor services, including price, availability and how to schedule your appointment on our website. You can also read more information on the services we provide for in-person doctor visits.



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